Appointments

Appointments

You do not need an appointment at an on-site clinic for medical emergencies.

You will need an appointment for all other services. You have two ways to schedule an appointment:

• Call 505-284-4700, option 1 and option 1 again for the New Mexico clinic or 925-294-2700 in California.
• Use the FollowMyHealth portal

Please note that contractors and visitors can also use Sandia’s on-site 911 services for medical emergencies.

Prepare for Your Visit

When you visit an on-site clinic or receive virtual care, be ready to provide:

• Your insurance card (if you’re covered under a Sandia health plan)
• Your health status and medical history
• Your medications
• Your allergies
• Contact information for your primary care physician and any specialists you see

Using the FollowMyHealth Portal

In addition to scheduling appointments through the FollowMyHealth portal, you can use the portal for:

• Secure, 24/7 access to your medical records
• Prescription renewal requests
• Secure email exchanges with your on-site doctor

It’s easy to access the portal. To get started, follow these steps:

1. Request a FollowMyHealth registration code.
2. When you receive your code or if you’re a returning visitor, go to the login page and follow the prompts to log in.

After you’ve set up your account, you can download the FollowMyHealth portal app from the App Store or Google Play.

Get more information about the FollowMyHealth portal.

Important Notices

Before you receive care, you must review and complete (if applicable) these notices:

• Consent to Treat
• HIPAA Acknowledgment
• Authorization to Disclose
• Notice of Privacy Practices
• Patient Rights & Responsibilities

Clinic Hours and Locations

Employee Health and Wellbeing Services (New Mexico)

505-284-4700, option 1
Building 831
7 a.m. to 5 p.m. MT, Monday through Friday

Employee Health and Wellbeing Services (California)

505-924-2700
Building 925
8 a.m. to 4:30 p.m. PT, Monday through Thursday
8 a.m. to 4 p.m. PT, Friday