What you need to know
Sandia recognizes that taking care of yourself includes your emotional well-being. You have many resources to help you and your family members deal with life stresses – whether it’s a work-related, personal, or family issue.
Your first step should be to call or visit one of our onsite behavioral health clinics, designed to provide you with immediate, confidential assistance and support. And, if you need ongoing support, we can refer you to the right community resources.
You and your family members can also find support through the behavioral health benefits available from your Sandia medical plan.
About the EAP and Behavioral Health Clinic
Sandia’s behavioral health employee assistance program (EAP) can help you if you are facing:
- Anxiety
- Depression
- Grief
- Marital issues
- Substance abuse
- Workplace issues
- Management of a troubled employee
To get started, contact your local behavioral health clinic. All calls are treated confidentially.
When you visit the clinic, you’ll connect with a health professional who can help you with:
- Short-term counseling
- Community referrals
- Techniques for stress management and critical incident response
- Education on a variety of behavioral health topics
Need help now?
If you need assistance after hours or in an emergency, contact your medical plan’s EAP 24/7/365, or dial 911.
Another important number to know: the Suicide Prevention Lifeline at 800-273-8255.
Services Offered through Sandia Medical Plans
If you’re enrolled in a Sandia medical plan, you and your family members have access to your plan’s behavioral health services and benefits. These services are available anytime (24/7/365) to help with the following:
- You need assistance after business hours or on a holiday or weekend
- You prefer to access EAP services offsite
- You need longer-term counseling or support beyond the onsite behavioral health clinic (which will help make arrangements for the transition)
- You have a family member who needs assistance
Contact your medical plan to learn more about your external EAP benefit and in-network providers near you.
The number of sessions offered and the cost varies according to your plan.
Contacts and Resources
Sandia Behavioral Health Clinic (New Mexico)
MO307 (behind Buildings 831 and 832)
8:00 a.m. to 5:00 p.m. MT, Monday through Friday
505-284-4700, Option 1 (phone lines open at 7:00 a.m.)
Sandia Behavioral Health Clinic (California)
Building 925
7:30 a.m. to 4 p.m., Monday through Friday
505-284-4700, Option 3 (phone lines open at 7:30 a.m.)
Sandia HR Solutions
505-284-4700
UnitedHealthcare
Optum EAP (preauthorization required)
866-828-6049
www.liveandworkwell.com
UnitedHealthcare Mental Health Benefits
877-835-9855
www.myuhc.com
Blue Cross Blue Shield of New Mexico (BCBSNM)
Magellan (preauthorization required)
800-424-0320
www.magellanassist.com
BCBSNM Mental Health
888-898-0070
www.bcbs.com
Kaiser Permanente
800-663-1771
www.kp.org
“Lit,” and “famo,” and “nunya,” oh my!
Need help deciphering your teen’s moods? Sandia’s EAP offers parenting pro-tips.
Quick Tip
Support groups at Sandia
The bereavement/grief support group at Sandia provides a safe space to process feelings of grief and loss.