Wellthy: Support for When Life Happens

• Finding short-term and long-term childcare support (including full-time or live-in options)
• Academic support
• Recommendations for virtual activities and local programs
• Assisting with school decisions and transitions of care
• Managing and sourcing aides and therapists
• Navigating access to external fertility and adoption resources

• Finding short-term and long-term eldercare assistance
• Finding the right in-home aide, including finding in-home support candidates who align with family culture and fluent in first languages
• Handling a move into a facility
• Setting up home modifications, meal delivery, and transportation
• Recommending local socialization programs
• Helping the family find the right legal resource
• Sourcing support groups and therapists
• Standing in empathetic solidarity with caregivers and their loved ones by fostering psychological and emotional safety and wellbeing

• Finding providers, scheduling appointments, contesting insurance bills
• Locating providers that are LBGTQ+ friendly
• Finding medical providers of a desired race or ethnicity Identifying gender-affirmative medical doctors
• Vetting medical providers to avoid potential for implicit bias
• Helping veterans and caregivers gain access to benefits and providers
• Researching providers and treatment options outside of Western medicine (i.e. alternative, holistic, or Eastern medicine)
• Navigating alternative treatment, clinical trials, and top research centers
• Handling the transfer of medical records and tracking down referrals
• Advocating for gender affirmation surgery authorization
• Advocating on behalf of care recipients whose experiences or symptoms are being dismissed

• Navigating state and employer-sponsored benefits and coverage
• Navigating Medicare, Medicaid, Social Security and Veterans’ benefits
• Researching accessible and affordable health insurance options
• Navigating in-network and out-of-network options
• Tracking down insurance approvals
• Appealing and sorting through medical bills
• Locating financial assistance programs, grants and resources
• Finding and vetting housing options through the VA Housing Assistance Program
• Helping the family find the right legal resource
• Create Power of Attorney and/or Healthcare Power of Attorney
• Create Living Will

• Finding counseling and community/workplace support groups for individuals and their loved ones
• Finding the right provider or in-patient/out-patient program
• Exploring alternative therapy options
• Finding counseling and support groups for transgender individuals and their families
• Finding the right emotional support programs for veterans and their families
• Smoothing the transition from the military to private citizenship
• Connecting families with culturally relevant local resources, support groups, and grassroots organizations
• Finding mental health providers who understand systemic struggles brought on by race
• Ongoing check-ins and support

Erik was in need of caregiving support for his son who had been diagnosed with Sanfilippo syndrome at a young age. When he learned he had covered access to Wellthy through his employer, he signed up, created a Care Project, and instantly began working with his dedicated Care Coordinator.

How did Wellthy help Erik?

• Vetted candidates and coordinated the hiring of an in-home care aid
• Wrote appeal letters to his insurance company to secure coverage for a hospital bed in the home
• Supported the application and paperwork for guardianship and adoption assistance

Emily is an employee taking care of her dad. Emily’s father recently suffered a fall and needed to be hospitalized. With all there is to do, Emily and her family are completely overwhelmed.

Wellthy guides Emily and her family through a care plan. The Care Coordinator sets up a plan and gets things done on behalf of the family:

• In-Home: Source and vet in-home aides, evaluate insurance coverage for home safety modifications, set up meal delivery services
• Medical: Evaluate in-network physical therapy providers, arrange transportation to/from appointments, set up calendar for appointment management
• Financial: Claims and billing support, liaised between medical providers, hospital and Medicare
• Legal: Research local eldercare attorneys specialized in estate planning

Childcare is expensive, complicated, and extremely personal. Wellthy can set up a plan that meets the unique needs of each employee and their family including:

• Finding childcare options: Finding and vetting nannies for in-home support, or to supervise at-home learning
• Sourcing an educator: Providing guidance on hiring a licensed educator, homeschooling or virtual learning
• Identifying local resources: Evaluating local camps, clinics, day programs, and other activities

Kristy and Maureen were on spending time on vacation when their mom had a major heart attack, leading to multiple medical complications including a leg amputation. Here’s  how Wellthy helped:

• Financial: Supported with claims and billing, liaising between medical providers, insurance providers and the mom’s hospital
• In-Home: Recommend local contracting companies to set up a home alert system and arranged transportation services
• Medical: Set up a shared calendar to help with appointment management and transferred medical records between providers

Highlight: Saved the family $748,405.90 after the successful approval of several insurance appeals.

Austin has been struggling with alcohol dependency, which has gradually worsened during the pandemic. After a while, he realized it was impacting his day-to-day life and that it was time to get help. Here’s how Wellthy supported him through a treatment plan:

• Advocacy: Outlined necessary first steps and worked with Austin to communicate with his employer and receive the necessary leave
• Financial: Vetted in-patient and out-patient programs to find the best match
• Social + Emotional: Coordinated long term mental health solutions to ensure support after treatment.
• Located community Alcoholics Anonymous resources and support groups.

Liz’s 11-month-old son was in a daycare prior to COVID-19. With concerns around reopening and whether to send him back, Liz and her husband reached out to Wellthy to explore options for in-home childcare support. Here’s how Wellthy helped:

• Provided resources to lay out all considerations the family needed to be aware of when hiring in-home support
• Helped the family understand the full range of possible childcare options (short-term, long-term, live-in, etc.)
• Researched and shared potential financial assistance programs the family could access for childcare
• Guided the hiring process through finding, vetting and reviewing applicants that checked all the families boxes
• Partnered with Bright Horizons to set up back-up care